TERMS & CONDITIONS
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The Palace Hotel.
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Chokhi Dhani Resort - Jaipur

12 Miles Tonk Road, Via Vatika

JAIPUR
RAJASTHAN
91-141-5165000
front_office@chokhidhani.com
Capturing the spirit of Rajasthan and ensuring the perfect Rajasthani experience is Chokhi Dhani, a unique Village Resort. Chokhi Dhani literally means a fine hamlet i.e. a quintessential village that offers an ideal pastoral experience.
Facilities
Business Services
Audio-visual equipment for meetings/conferences
Services
24-hour front desk, Express check-in/check-out, Luggage storage, Room service, Meeting/banquet facilities, Business centre
Special Services

Pink Pearl Hotel - Jaipur

8th Mile, Ajmer Express Highway Road

JAIPUR
RAJASTHAN
+91-7410994999
front_office@pinkpearl.co.in
The Pink Pearl hotel offers luxurious accommodation with all the modern facilities to its guests. The reception of hotel is constructed in a semi circular shape with a glass wall. The lobby is comfortable with plush sofas neatly arranged.
Facilities
Business
Audio-visual equipment for meetings/conferences
Fun City
Water Park, Amusement park, Aquatic games,Rain dance, discotheques, Go-karting.
Services
24-hour front desk, Express check-in/check-out, Luggage storage, Room service, Meeting/banquet facilities, Business center, WI-FI Internet facility.

Chokhi Dhani - The Palace Hotel - Jaisalmer

Plot No.: 4/5, Hotel Complex, Barmer Road,
Barmer Road
JAISALMER.
RAJASTHAN
02992-269807/808
fom@chokhidhanijaisalmer.com
The Luxury desert camp :: An Overview Chokhi Dhani at Jaisalmer is an ideal place for a perfect vacation. It has multiple facilities fulfilling all the needs of its esteemed guests, especially those that are needed to make a guests' stay, a memory.
Facilities
Business
Audio-visual equipment for meetings/conferences
Services
24-hour front desk, Express check-in/check-out, Luggage storage, Room service, Meeting/banquet facilities, Business centre
Special Services
Traditional welcome with Aarti, Tikka, Shehnai and Nagada

Chokhi Dhani Desert Camp Jaisalmer

Sam Sand Dunes

JAISALMER
RAJASTHAN
02992-269807/808
fom@chokhidhanijaisalmer.com

Chokhi Dhani Resort - Indore

9 Mile, Khandwa Road, Datodafatha
INDORE
INDORE
MADHYA PRADESH
+91-9302123096 / +918889511100
sales.cdindore@chokhidhani.com
An entity of Chokhi Dhani Group Chokhi Dhani Indore is strategically located on Khandwa Road with just 2.6 km away from Indore junction, provides conference and dining facilities, water fun park, discotheque, and live dance and music events.
Facilities
Business Services
Audio-visual equipment for meetings/conferences
Services
24-hour front desk, Express check-in/check-out, Luggage storage, Room service, Meeting/banquet facilities, Business centre
Special Services
Traditional welcome with Aarti, Tikka, Shehnai and Nagada
HOTEL POLICIES
1. The primary guest must be at least 18 years of age to check into hotel.
2. As per Government regulations, It is mandatory for all guests above 18 years of age to carry a valid photo identity card & address proof at the time of check-in. In case, check-in is denied by the hotel due to lack of required documents, you cannot claim for the refund & the booking will be considered as NO SHOW.
3. Unless mentioned, the tariff does not include charges for optional room services (such as telephone calls, room service, mini bar, snacks, laundry extra bed etc.). In case, such additional charges are levied by the hotel(s), we shall not be held responsible for it.
4. Extra bed can be accommodated with a folding cot or a mattress, subject to room size & availability.
5. The hotel(s) reserves the right to decline accommodation to localites/same city residents.
6. The hotelier may charge your Card/Account for additional cancellation charges, if any.
7. All hotel(s) charge a compulsory Gala Dinner Supplement on Christmas and New Year's eve. Other special supplements may also be applicable during festival periods such as Dusshera, Diwali etc. Any such charge would have to be cleared directly at the hotel.
8. In case of an increase in the hotel tariff (due to an event or festive occasion) the customer is liable to pay the difference, if the period of stay falls within this duration.
9. Local ID proof & Pan card will not be acceptable as ID proof.
10. For Day Use booking, extension of stay beyond the time slots booked will levy additional charges. Any stay post 6 PM will be charged as full night stay.
11. standard check-in time is 03:00 PM and the standard check-out time is 12:00 PM. Early check-in or late check-out is strictly subjected to availability and may be chargeable by the hotel. Any early check-in or late check-out request must be directed and reconfirmed with hotel directly
Policy of Reservation & Cancellation :-
1. Individual/FIT Booking:- A full deposit for the stay will be charged for confirmed booking, Booking can not be cancelled 21 days before of your check-in date. No amendment & No cancellation in group booking for 5 and above rooms.
2. Cancellation :- We do not accept Cancellation over Phone : Cancellation can be done on any working day between 10:00 Hours to 18:00 hours from Monday to Saturday (except National Holiday).Cancellation charges will be 2000 Rs.+ taxes Per Room Per night.
3. Amendment can be done before 07 days & Charges will be 2000 Rs. +Taxes Per room Per Night. For Individual Bookings only. No amendment in group booking for 5 and above rooms.
4. Age Policy :- Extra above 4 yrs -9 yrs to be charged 2000 Rs.+Taxes ; Above 9 yrs 3500 +Taxes Per Kid Per Night basis.(4 Adult in one room not allowed)
5. Refund Policy :- Refund of Advance will be made within 30 days of the cancellation as per the cancellation policy.
6. Confirmation policy:- Booking will be treated as confirmed only against 100% payment. No Cancellation-No Refund-No Amendment.
7. Terms & Conditions
(i)Our check in time is 1500 hrs and check out time is 1200hrs. Any early check-in or late check-out will be subject to availability and will be charged accordingly.
(ii)As per RBI guidelines, it will be mandatory to enter ATM PIN while using your credit card or debit card at our hotels.
(iii)As per recent Govt. law, it is Mandatory for all the guests to show their Photo ID proof at the time of Check-In which can be in form of Passport and Visa Copy, Driving License, Voter ID Card, failing which the hotel reserves the right of refusal. IN CASE OF foreigner/NRI guest passport with Visa or OCI/POI is mandatory. Pan Card will not be accepted.
Note:- No Refund-No-Cancellation-No Amendment Applicable for December and January Booking.
Hotel has the authority to decide any suspected person/Local ID and can deny to give the check-in.
Once booking made and reservation no generated then there is no cancellation and amendment policy it will be charged 100% retention and it would be non refundable.
PRIVACY POLICY

Chokhi Dhani Group Data Privacy Statement


What is the purpose of this document?


The Chokhi Dhani Pvt. Ltd. along with all its associates, affiliates, joint ventures and group companies is committed to protecting the privacy and security of your personal information.

This privacy statement describes how we collect and use your personal information and data, in accordance with the EU General Data Protection Regulation (GDPR).

It applies to all guests and visitors, known through this document as “data subjects”.

The Chokhi Dhani  Group is a "data controller". This means that we are responsible for deciding how we hold and use personal information about you.

We are required under data protection legislation to notify you of the information contained in this privacy statement.

This statement applies to data subjects. This statement does not form part of any contract to provide services. We may update this statement at any time.

It is important that you read this statement, together with any other privacy statement we may provide on specific occasions when we are collecting or processing personal information about you, so that you are aware of how and why we are using such information.

Data protection principles

We will comply with data protection law. This says that the personal information we hold about you must be:

1. Used lawfully, fairly and in a transparent way.

2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

3. Relevant to the purposes we have told you about and limited only to those purposes.

4. Accurate and kept up to date.

5. kept only as long as necessary for the purposes we have told you about.

6. Kept securely.

The kind of information we hold about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

There are "special categories" of more sensitive personal data which require a higher level of protection.

We may collect, store, and use the following categories of personal information about you:

Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses.

Date of birth.

Gender.

Marital status.

Next of kin and emergency contact information.

National Insurance or TAX ID number/PAN card.

Bank account details, payroll records and tax status information.

Driving license.

Grievance information.

CCTV footage and other information obtained through electronic means such as door access records.

Information about your use of our information and communications systems.

Photographs.

We may also collect, store and use the following "special categories" of more sensitive personal information:

Information about your race or ethnicity, religious beliefs, sexual orientation.

Information about your health, including but not limited to any medical conditions, food allergies.